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General Terms and Conditions (GTC) 1. Scope These general terms and conditions (GTC) apply to all orders placed via the online shop by-black.de of Zeitlos Transport Logistik GmbH, Untere Vorstadt 2, 71063 Sindelfingen. The GTC apply in the version valid at the time of the order. 2. Contracting party The purchase contract is concluded with: Zeitlos Transport Logistik GmbH Untere Vorstadt 2 71063 Sindelfingen Management: Belkis Acikgöz Phone: 0173 40 600 46 Email: info@zeitlos-transporte.de 3. Conclusion of contract By submitting your order in the online shop, you are making a binding offer to conclude a purchase contract. The purchase contract is concluded when we accept your order by sending an order confirmation by email or by dispatching the goods. 4. Prices and shipping costs All prices are final prices and include VAT. In addition to the prices stated, shipping costs may apply depending on the delivery address and the shipping method selected. These will be shown separately before the order is completed. 5. Terms of payment We offer the following payment methods: credit card PayPal advance payment Sofortüberweisung Payment for the goods is made at the buyer's discretion using the payment methods offered during the ordering process. The goods will only be dispatched after full payment has been received. 6th delivery Delivery is via our shipping partner Hermes. We deliver within Germany. The delivery time is usually 1-2 working days, unless otherwise stated. If a product is not available, the customer will be informed immediately. 7. Right of withdrawal You have the right to cancel this contract within 14 days without giving any reason. The cancellation period is 14 days from the day on which you or a third party designated by you takes possession of the goods. The buyer bears the cost of returning the goods. To exercise your right of withdrawal, you must inform us (Zeitlos Transport Logistik GmbH, Untere Vorstadt 2, 71063 Sindelfingen, email: info@zeitlos-transporte.de) of your decision to withdraw from this contract by means of a clear statement (e.g. by email). 8. Retention of title The goods remain our property until full payment has been made. 9. Warranty The statutory warranty provisions apply. All goods from our shop are subject to statutory warranty rights. 10. Liability We are liable without limitation for intent and gross negligence. We are only liable for simple negligence if essential contractual obligations are violated. The limitation of liability does not apply to claims under the Product Liability Act or in the event of injury to life, body or health. 11. Dispute settlement The European Commission provides a platform for online dispute resolution (ODR), which you can find here: https://ec.europa.eu/consumers/odr/. We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board. 12. Final provisions Should any provision of these Terms and Conditions be invalid, the remainder of the contract shall remain valid. The relevant statutory provisions shall apply in place of the invalid provision.

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